We are a small company based in the North-West of England. We pride ourselves on providing the highest grade terpenes available on the market – which truly mimic the strain that they are named after. We stock a range of strain specific terpenes, terpene infused candles and terpene dilution blends – all of which are completely natural. We also offer an ever expanding selection of vape accessories and terpene mixing kits.
We’re always happy to help and we strive to provide the best customer service that we can. We are here to accommodate your every nee – so if there’s anything that you can’t find on our site – feel free to contact us, and we will be happy to help.
We currently only offer the option to pay by direct bank transfer, and are able to offer discounts on larger orders for choosing this options. We are currently looking into different payment gateways and hope to be able to accept Credit and Debit card payments soon!
We can also be found out and about at various ‘pop-up’ events throughout the year. Keep an eye on our social media pages to find out where you will be able to catch us (and talk terpenes in person)!
Orders over £35 qualify for free UK delivery. All orders are dispatched within 24 hours (Monday to Friday), in; secure and discreet packaging.
We post items using Royal Mail’s First Class Recorded service – which means that somebody will need to be at home to sign for the item when it arrives. We will update you by email with your tracking number as soon as your item has been posted. (Please leave a note during checkout if you need us to post you order using a different service, for example; so that the item does not require a signature).
Your order should be with you in 1-2 working days, although it can take a little longer during Royal Mail’s busy periods (such as Bank Holidays and Christmas). If you’re wondering where your package is – please use the tracking number that we emailed to you when you order was dispatched, or get in touch with us using the contact form below (please include your order number).
Returns Policy / Terms and Conditions
We want you to be 100% happy with you purchase, however should you need to request a refund or exchange, details of our Returns Policy can be found within our; Terms and Conditions – here.
Please use the form below to contact us if you have any; requests, questions or require any additional information. We can also be contacted by email, at; [email protected] – We aim to respond to all queries within a few hours, but it may take us a little longer during our busiest periods (please bear with us)!